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This notice describes how medical information about you may be
used and disclosed and how you can get access to this
information. Please
Review it carefully.
This notice applies to all of the records of your care generated
by
the practice, whether made by the practice or an associated facility.
This Notice of Privacy Practices describes how we may use and disclose your protected
health information to carry out treatment, payment or health care operations and
for other purposes that are permitted or required by law. It also describes your
rights to access and control your protected health information. "Protected Health
Information" is information about you, including demographic information, that may
identify you and that relates to your past, present or future physical or mental
health or condition and related health care services.
We are required to abide by the terms of this Notice of Privacy Practices. We may
change the terms of your notice at any time. The new notice will be effective for
all protected health information that we maintain at that time. Upon request, we
will provide you with any revised Notice of Privacy Practices by calling the office
and requesting that a revised copy be sent to you in the mail or asking for one
at the time of your next appointment.
The practice provides this Notice to comply with the Privacy Regulations issued
by the Department of Health and Human Services in accordance with the Health Insurance
Portability and Accountability Act of 1996 (HIPAA).
OUR THOUGHTS ABOUT YOUR PROTECTED HEALTH INFORMATION:
We understand that your medical information is personal to you, and we are committed
to protecting the information about you. As our patient, we create electronic and
paper medical records about your health, our care for you, and the services and/or
items we provide to you as our patient. We need this record to provide for your
care and to comply with certain legal requirements. We are required by law to:
- Make sure that the protected health information about you
is kept private
- Provide you with a Notice of our Privacy Practices and your legal rights with respect
to protected health information about you; and
- Follow the conditions of the Notice that is currently in effect.
HOW WE MAY USE AND DISCLOSE MEDICAL INFORMATION ABOUT YOU
The following categories describe different ways that we may use and disclose protected
health information that we have and share with others. Each category of uses or
disclosures provides a general explanation and provides some examples of uses. Not
every use or disclosure in a category is either listed or actually in place. The
explanation is provided for your general information only.
- Medical Treatment.
We use previously given medical information about you to provide you with current
or prospective medical treatment or services. Therefore we may, and most likely
will, disclose medical information about you to doctors, nurses, technicians, medical
students, or hospital personnel who are involved in taking care of you. This includes
sharing information with medical labs and testing facilities. For example, a doctor
to whom we refer you for ongoing or further care may need your medical record. Different
areas of the Practice also may share medical information about you including your
record(s), prescriptions, requests of lab work and x-rays. We may also discuss your
medical information with you to recommend possible treatment options or alternatives
that may be of interest to you. We also may disclose medical information about you
to people outside the Practice who may be involved in your medical care after you
leave the Practice; this may include your family members, or other personal representatives
authorized by you or by a legal mandate (a guardian or other person who has been
named to handle your medical decisions, should you become incompetent).
- Payment. We
may use and disclose medical information about you for services and procedures so
they may be billed and collected from you, an insurance company, or any other third
party. For example, we may need to give your health care information, about treatment
you received at the Practice, to obtain payment or reimbursement for the care. We
may also tell your health plan and/or referring physician about a treatment you
are going to receive to obtain prior approval or to determine whether your plan
will cover the treatment, to facilitate payment of a referring physician, or the
like.
- Health-Care Operations.
We may use and disclose medical information about you so that we can run our Practice
more efficiently and make sure that all of our patients receive quality care. These
uses may include reviewing our treatment and services to evaluate the performance
of our staff, deciding what additional services to offer and where, deciding what
services are not needed, and whether certain new treatments are effective. We may
also use and disclose information about you for internal and external utilization
review and/or quality assurance, to business associates for purposes of helping
us to comply with our legal requirements, to auditors to verify records, to billing
companies to aid us in this process and the like. We shall endeavor, at all times
when business associates are used, to advise them of their continued obligation
to maintain the privacy of your medical records.
- Appointment Reminders.
We may use and disclose medical information to contact you as a reminder that you
have an appointment for medical care with the Practice. This contact my be by phone,
in writing, e-mail, a message on an answering machine, or otherwise which could
potentially be received or intercepted by others.
- Marketing.
In our effort to market the Practice and its services, mailings addressed to you
could identify you as a patient. These marketing materials may be intercepted by
others.
- Emergency Situations.
In addition, we may disclose medical information about you to an organization assisting
in a disaster relief effort or in an emergency situation so that your family can
be notified about your condition, status and location.
- Research. Under
certain circumstances, we may use and disclose medical information about you for
research purposes regarding medications, efficiency of treatment protocols and the
like. All research projects are subject to an approval process, which evaluates
a proposed research project and its use of medical information. Before we use or
disclose medical information for research, the project will have been approved through
this research approval process. We will obtain an Authorization from you before
using or disclosing your individually identifiable health information unless the
authorization requirement has been waived. If possible, we will make the information
non-identifiable to a specific patient. If the information has been sufficiently
de-identified, an authorization for the use and disclosure is not required.
- Required By Law.
We will disclose medical information about you when required to do so by federal,
state or local law.
- To Advert a Serious Threat
to Health or Safety. We may use and disclose medical information
about you when necessary to prevent a serious threat either to your specific health
and safety or the health and safety of the public or another person. Any disclosure,
however, would only be to someone able to help prevent the threat.
- Workers Compensation.
We may release medical information about you for worker's compensation or similar
programs. These programs provide benefits for work-related injuries or illness.
- Public Health Risks.
Law or public policy may require us to disclose medical information about you for
public health activities. These activities generally include the following:
To prevent or control diseases, injury or disability;
- To report child abuse or neglect;
- To report reactions to medications or problems with products;
- To notify people of recalls of products they may be using;
- To notify a person who may have been exposed to a disease or my be at risk for contracting
or spreading a disease or condition;
- To notify the appropriate government authority if we believe a patient has been
the victim of abuse, neglect, or domestic violence. We will only make this disclosure
If you agree or when required or authorized by law.
- Investigation and Government
Activities. We may disclose medical information to a local, state
or federal agency for activities authorized by law. These oversight activities include,
for example, audits, investigations, and licensure. These activities are necessary
for the payor, the government and other regulatory agencies to monitor the health
care system, government programs, and compliance with civil rights laws.
- Lawsuits and Disputes.
If you are involved in a lawsuit or a dispute, we may disclose medical information
about you in response to a court or administrative order. This is particularly true
if you make your health an issue. We may also disclose medical information about
you in response to a subpoena, discovery request, or other lawful process by someone
else involved in the dispute. We shall attempt in these cases to tell you about
the request so that you may obtain an order protecting the information requested
if you so desire. We may also use such information to defend ourselves, or any member
of our practice in any actual or threatened action.
- Law Enforcement.
We may release medical information if asked to do so by a law enforcement official.
- In response to a court order, subpoena, warrant, summons or similar process;
- To identify or locate a suspect, fugitive, material witness, or missing person;
- About the victim of a crime if, under certain limited circumstances, we are unable
to obtain the person's agreement;
- About a death we believe may be the result of criminal conduct;
- About criminal conduct at the Practice; and In emergency circumstances to report
a crime; the location of the crime or victims; or the identity, description or location
of the person who committed the crime.
- Coroners, Medical Examiners and Funeral Directors. We may release medical information
to a coroner or medical examiner. This may be necessary for example, to identify
a deceased person or determine the cause of death. We may also release medical information
about patients of the Practice to funeral directors as necessary to carry out their
duties.
- Inmates. If you are an inmate of a correctional institution or under the custody
of a law enforcement official, we may release medical information about you to the
correctional institution or law enforcement official. This release would be necessary
(1) for the institution to provide you with health care; (2) to protect your health
and safety or the health and safety of others; or (3) for the safety and security
of the correctional institution.
OFFICE POLICIES
We ask all patients to read our financial policy. If you have any questions or concerns
about our payment policies, please do not hesitate to contact our office manager
Joslyn at Tel: 212 949 0393; Fax: 212 949 0396
Managed care plans (HMO's and some PPO's) require referral authorization for each
visit or service in writing from the Primary Care Physician.
Patients and parents
and guardians of the patient are required to sign a waiver if the referral is not
received at the time of the patient's visit. Claims rejected by the insurer are
the financial responsibility of the patient or the parent/guardian of the patient.If the correct insurance is provided to Andrea N. Persaud, M.D., P.C or its Afflitaes
at the time of service, we will submit all claims to the insurance carrier. Payment
for services is due at the time when services are rendered including co-payments,
outstanding balances, cosmetic procedures, or products. We accept cash, personal
checks, money orders, cashier's checks, Visa, or MasterCard.
Your insurance policy is a contract between you, your employer, and the insurance
company. All charges are your responsibility, whether your insurance company pays
or not. Not all services are covered benefits in all contracts. You should check
directly with your insurance company for the extent of your coverage.
CANCELLATION POLICY
Please call well in advance to cancel or reschedule appointments. We reserve the
right to charge for missed appointments in the range of $100 to $200 per visit when
not cancelled 24 hours in advance.
MANAGING YOUR ACCOUNT
We understand that temporary financial problems may affect timely payment of your
balance. We encourage you to communicate such problems so that we can assist you
in the management of your account. We appreciate your trust and we appreciate the
opportunity to serve you.
CHANGES TO THIS NOTICE
We reserve the right to change this notice at any time. We reserve the right to
make the revised or changed notice effective for medical information we already
have about you as well as any information we may receive from you in the future.
We will post a copy of the current notice in the Practice. The notice will contain
on the first page, in the lower right hand corner, the date of the last revision
and effective date. In addition, each time you visit the Practice for treatment
or health care services you may request a copy of the current notice in effect.
COMPLAINTS
If you believe your privacy rights have been violated, you may file a complaint
with the Practice or with the Secretary of the Department of Health and Human Services.
To file a complaint with the Practice, contact our office Manager Joslyn, who will
direct you on how to file an office complaint. All complaints must be submitted
in writing, and all complaints shall be investigated, without repercussion to you.
Joslyn can be reached at this number Tel: 212 949 0393; Fax: 212 949 0396.
You will not be penalized for filing a complaint.
OTHER USES OF MEDICAL INFORMATION
Other uses and disclosures of medical information not covered by this notice or
the laws that apply to us will be made only with written permission, unless those
uses can be reasonably inferred from the intended uses above. If you have provided
us with your permission to use or disclose medical information about you, you may
revoke that permission, in writing, at any time. If you revoke your permission,
we will no longer use or disclose medical information about you for the reasons
covered by your written authorization. You understand that we are unable to take
back any disclosures we have already made with your permission, and that we are
required to retain our records of the care that we provided to you.
PATIENT RIGHTS
This section describes your rights and the obligations of this practice regarding
the use and disclosure of your medical information.
You have the following rights regarding medical information we maintain about you:
- Right to Inspect and Copy.
You have the right to inspect and copy medical information that may be used to make
decisions about your care. This includes your own medical and billing records, but
does not include psychotherapy notes. Upon proof of an appropriate legal relationship,
records of others related to you or under your care (guardian or custodial) may
also be disclosed.
- To inspect and copy your medical record, you must submit your request in writing
to our Compliance Officer. If you request a copy of the information, we may charge
a fee for the costs of copying, mailing or other supplies (tapes, disks, etc.) associated
with your request.
- We may deny your request to inspect and copy in certain very limited circumstances.
If you are denied access to medical information, you may request that an outside
committee review the denial. Another licensed health care professional chosen by
the Practice will review you request and the denial. The person conducting the review
will no be the person who denied your request. We will comply with the outcome and
recommendations from that review.
- Right to Amend.
If you feel that the medical information we have about you in your record is incorrect
or incomplete, then you may ask us to amend the information, following the procedure
below. You have the right to request and amendment for as long as the Practice maintains
your medical record.
- To request an amendment, your request must be submitted in writing, along with your
intended amendment and a reason that supports your request to amend. The amendment
must be dated and signed by you and notarized.
- We may deny you request for an amendment if it is not in writing or does not include
a reason to support the request. In addition, we may deny your request if you ask
us to amend information that: Was not created by us, unless the person or entity
that created the information is no longer available to make the amendment; Is not
part of the medical information kept by or for the Practice; Is not part of the
information which you would be permitted to inspect and copy is inaccurate and incomplete.
- Right to an Accounting of Disclosures.
You have the right to request and "accounting of disclosures." This is a list of
the disclosures we made of medical information about you, to others.
- To request this list, you must submit your request in writing. Your request must
state a time period no longer than six (6) years back may not include dates before
April 14, 2003 (or the actual implementation date of the HIPAA Privacy Regulations).
- Your request should indicate in what form you want the list (for example, on paper,
electronically). We will notify you of the cost involved and you may choose to withdraw
or modify your request at that time before any cost are incurred.
- Right to Request Restrictions.
You have the right to request a restriction or limitation on the medical information
we use or disclose about you for treatment, payment or health care operations. You
may also have the right to request a limit on the medical information we disclose
about you to someone who is involved in your care or the payment for your care (a
family member or friend). For example, you could ask that we not use or disclose
information about a particular treatment you received.
- We are not required to agree to your request and we may not be able to comply with
your request. If we do agree, we will comply with your request except that we shall
not comply, even with a written request, if the information is exempted from the
consent requirement or we are otherwise required to disclose the information by
law.
- To request restrictions, you make your request in writing. In your request, you
indicate: What information you want to limit; Whether you want to limit our use,
disclosure or both; and To whom you want to the limits to apply (e.g., disclosures
to your children, parents, spouse, etc.)
- Right to Request Confidential
Communications. You have the right to request that we communicate
with you about medical matters in a certain way or at a certain location. For example,
you can ask that we only contact you at work or by mail, that we not leave voice
mail or e-mail, or the like.
- To request confidential communications, you must make your
request in writing. We will not ask you the reason for your request. We will accommodate
all reasonable requests. Your request must specify how or where you wish us to contact
you.
- Right to a Paper Copy of This Notice.
You have the right to a paper copy of this notice. You may ask us to give you a
copy of this notice at any time. Even if you have agreed to receive this notice
electronically, you are still entitled to a paper copy of this notice
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